paraplu

I imagine a lot of folks. Everyone has a pocket watch nowadays. Building a habit to check your wrist instead of your pocket isn’t necessarily easy if it’s new.

Even if there’s an understanding of the doorman fallacy throughout most of the chain of command, you can still run into issues.

I know as an analyst both me and my boss were very aware of intangibles, but usually couldn’t find a way to model them. The consumers of our reporting would also want these, but couldn’t always tell a story that was palatable to the client to justify the expense.

You end up with everyone knowing the doorman is a big deal but being unable to hold onto him.